Shipping Policy
Fast, reliable, and secure delivery across Pakistan
At ZIVI By Maham, we are committed to delivering your skincare products quickly, safely, and efficiently across Pakistan.
We offer nationwide shipping through trusted courier partners to ensure your orders reach you on time.
Order Processing
Orders are processed within 1โ2 working days after confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
Delivery Time
Once dispatched, orders typically arrive within:
2โ5 working days
Delivery may take slightly longer for remote areas.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before order confirmation.
We may also offer free shipping promotions from time to time.
Order Tracking
Once your order is dispatched, you may receive tracking details via:
- SMS
- WhatsApp (if applicable)
Delivery Delays
Delays may occur due to:
ZIVI is not responsible for delays caused by third-party courier services.
Incorrect Address Information
Please ensure your shipping address and contact details are correct during checkout.
ZIVI will not be responsible for failed deliveries due to incorrect customer information.
Damaged Orders
If your order arrives damaged, please contact us within 24 hours of receiving your package.
Contact Us
Email: info@zivi.pk
Phone: 0302-0359000
Address: Plot 118, Street 06 MET2, Larechs Colony Cantt, Lahore, Pakistan
ZIVI By Maham โ Glow Together, Grow Together