Shipping Policy

Fast, reliable, and secure delivery across Pakistan

At ZIVI By Maham, we are committed to delivering your skincare products quickly, safely, and efficiently across Pakistan.

We offer nationwide shipping through trusted courier partners to ensure your orders reach you on time.

Order Processing

Processing Time

Orders are processed within 1โ€“2 working days after confirmation.

Note

Orders placed on weekends or public holidays are processed on the next working day.

Delivery Time

Once dispatched, orders typically arrive within:

2โ€“5 working days

Delivery may take slightly longer for remote areas.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before order confirmation.

We may also offer free shipping promotions from time to time.

Order Tracking

Once your order is dispatched, you may receive tracking details via:

  • Email
  • SMS
  • WhatsApp (if applicable)

Delivery Delays

Delays may occur due to:

Weather conditions
Public holidays
Courier issues
Remote locations

ZIVI is not responsible for delays caused by third-party courier services.

Incorrect Address Information

Please ensure your shipping address and contact details are correct during checkout.

ZIVI will not be responsible for failed deliveries due to incorrect customer information.

Damaged Orders

If your order arrives damaged, please contact us within 24 hours of receiving your package.

Contact Us

Email: info@zivi.pk

Phone: 0302-0359000

Address: Plot 118, Street 06 MET2, Larechs Colony Cantt, Lahore, Pakistan

ZIVI By Maham โ€“ Glow Together, Grow Together