Terms & Conditions
Last Updated: May 2026
Please read carefully before using our website
Please read these Terms & Conditions carefully before using www.zivi.pk operated by ZIVI By Maham.
By accessing our website or purchasing our products, you agree to comply with these terms.
If you do not agree with any part of these terms, please do not use our website.
Products & Services
ZIVI offers skincare and beauty products through our website.
We reserve the right to update, discontinue, or modify any product, pricing, promotions, or services without prior notice.
Product Information
We strive to ensure all product details are accurate.
Orders & Payments
By placing an order, you agree that:
- All information provided is accurate
- You are authorized to use the payment method
- Orders may be canceled if fraudulent activity is suspected
ZIVI reserves the right to refuse or cancel any order.
Shipping & Delivery
Delivery timelines vary based on location and courier services.
ZIVI is not responsible for delays caused by third-party courier companies.
Please review our Shipping Policy for full details.
Exchange & Returns
All exchanges and returns are subject to our official policy.
Opened skincare products cannot be returned due to hygiene and safety reasons.
Intellectual Property
All website content including:
are the property of ZIVI By Maham and cannot be used without permission.
Third-Party Links
Our website may include links to third-party websites. ZIVI is not responsible for their content or policies.
Limitation of Liability
ZIVI is not responsible for:
Customers are advised to review ingredients and perform patch tests before use.
Policy Updates
We reserve the right to update these Terms & Conditions at any time without prior notice.
Contact Us
Email: info@zivi.pk
Phone: 0302-0359000
Address: Plot 118, Street 06 MET2, Larechs Colony Cantt, Lahore, Pakistan
ZIVI By Maham – Glow Together, Grow Together